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Search for tickets by number

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Britt Windler

02 Jan, 2009 06:08 PM

Is there anyway I can search for a ticket by it's number? If I know I want to look at #222, do I really have to search through each project for it?

1. 1 Posted by Will Duncan on 02 Jan, 2009 06:12 PM

   

   You can just type the ticket # in the search field in Lighthouse and it will take you directly to that ticket

   

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2. 2 Posted by Britt Windler on 02 Jan, 2009 06:22 PM

   

   Well, that's what I did. But I got a "Sorry you've stumbled on an error" error message. Here were my steps:

   1. From my dashboard, I click on a project
   2. Choose "All tickets" from the Tickets drop-down menu
   3. In the "Find tickets" drop-down I typed "254", I also tried typing in "#254", neither worked
   4. Both ways took me to the error page -so maybe this is a bug?

   Thanks!

   • 1.tiff 139 KB
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3. 3 Posted by Will Duncan on 02 Jan, 2009 08:36 PM

   

   That's odd. I've filed a ticket and a developer will look into it as soon as possible.

   For now, I guess you'll have to use the url bar. You can just punch in the ticket id number in the url, like http://triand.lighthouseapp.com/projects/13476/tickets/254

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4. 4 Posted by Will Duncan on 02 Jan, 2009 08:45 PM

   

   Ooops, I accidentally resolved this discussion. We'll let you know as soon as we figure out what is wrong.

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5. 5 Posted by System on 02 Jan, 2009 08:45 PM

   

   This discussion was assigned to rick, on ticket 89.

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6. 6 Posted by Rick on 10 Jan, 2009 12:04 AM

   

   It seems like the bug is only for tickets that don't exist. If it still errors for tickets that do exist, please let me know the project and ticket number.

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7. 7 Posted by embamnDiape on 10 Jan, 2009 01:35 AM

   

   Sorry about that, but we need very urgently to contact the administrator help.lighthouseapp.com. There has not been able to find the feedback. Thank you!

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8. 8 Posted by Rick on 10 Jan, 2009 01:43 AM

   

   embamnDiape: Create a new issue on this very site or email [email blocked].

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9. 9 Posted by System on 15 Jan, 2009 01:14 AM

   

   Ticket # 89 was resolved by rick.

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10. brandi closed this discussion on 29 Jun, 2012 10:05 PM.