possible to let users report anonymouse or via email?

kai (at photocase)'s Avatar

kai (at photocase)

03 May, 2012 09:45 AM

hi,

we have a photo community website and want to use lighthouse to let our users report issues. is there a way so they do not have to signup before they can report? i think this would keep a lot of our users from using the tool.
maybe they just use their email address or some api way to do it?

thank you
kai
photocase.com

  1. 1 Posted by Nicole on 03 May, 2012 03:08 PM

    Nicole's Avatar

    Kai -

    If you keep the project where your users report issues public, then the user profiles wouldn't count against any limits, but unfortunately we require user profile prior to making a ticket.

    Have you looked at our sister product, Tender? It might be a better fit if you want users to be able to report without making user profiles.

    Let us know if you have any questions.

    Thanks,
    Nicole

  2. Nicole closed this discussion on 08 May, 2012 07:04 PM.

Discussions are closed to public comments.
If you need help with Lighthouse please start a new discussion.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac