Customize Priorities?

's Avatar


28 Feb, 2012 01:53 PM

Can we customize the priorities? Normally we would be fine with high, medium, and low, but we're really trying to align with an external system that has two more priorities.

If this isn't something that can be done in the UI, can you do it manually for us?


  1. 1 Posted by Nicole on 28 Feb, 2012 03:41 PM

    Nicole's Avatar

    Michael -

    Unfortunately you can't customize your priorities and it's not something we would do for you. It's possible the tags system or ticket state might work better for you if you need 5 priority levels.


  2. Nicole closed this discussion on 28 Feb, 2012 03:41 PM.

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