Custom ticket status

lallison (at digitellinc)'s Avatar

lallison (at digitellinc)

19 Dec, 2011 07:16 PM

I know you can set custom status for tickets per project. is there a global setting somewhere.. so each new project will have the new custom ticket information?

  1. 1 Posted by Nicole on 06 Jan, 2012 06:12 PM

    Nicole's Avatar

    Sorry for the delay in responding! No, there is no global setting for ticket states. We typically just copy and paste our preferred ticket states into the new project when we create it.

    Thanks,
    Nicole

  2. Nicole closed this discussion on 06 Jan, 2012 06:12 PM.

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