"Sorry, you've stumbled on an error"

Ask Bjørn Hansen's Avatar

Ask Bjørn Hansen

11 Aug, 2009 04:43 PM

I got that 3 or 4 times in a row just a few minutes ago trying to add a note and change the milestone of a ticket.

  1. 1 Posted by Will Duncan on 11 Aug, 2009 04:57 PM

    Will Duncan's Avatar

    It looks like usage climbed a little bit across the board, but I'm not seeing anything out of the norms just yet. I'll keep an eye on the system.

    Was this within a 5 minute timeframe or sub 30 second?

  2. 2 Posted by Ask Bjørn Hanse... on 11 Aug, 2009 06:15 PM

    Ask Bjørn Hansen's Avatar

    Within about a minute.


  3. 3 Posted by Rick on 11 Aug, 2009 06:34 PM

    Rick's Avatar

    Is there a specific ticket this is happening on?

  4. 4 Posted by Nicole on 13 Aug, 2009 04:31 AM

    Nicole's Avatar

    Looks like this issue may have passed, but please respond to this discussion if you are still experiencing the problem.


  5. Nicole closed this discussion on 13 Aug, 2009 04:31 AM.

  6. Ask Bjørn Hansen re-opened this discussion on 13 Aug, 2009 05:24 AM

  7. 5 Posted by Ask Bjørn Hanse... on 13 Aug, 2009 05:24 AM

    Ask Bjørn Hansen's Avatar

    Rick: If I remember right then it happened on two separate tickets as I was trying to update them; I'm not sure though.

    Nicole: We've used LH for a little over a year and it continues to happen relatively frequently (every few weeks or so), so I wouldn't say it has passed.

    You really need to look more carefully at your error logs.

  8. Nicole closed this discussion on 28 Oct, 2009 05:05 PM.

Discussions are closed to public comments.
If you need help with Lighthouse please start a new discussion.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac