How to control what is in "Tickets" menu?

Dan Moore's Avatar

Dan Moore

11 Sep, 2008 09:59 PM

How do we control what shows up in the "Tickets" menu (the one between 'Overview' and 'Messages')?

In particular, the "NAME's Tickets" that show up at the bottom underneath "Closed Tickets" - I've just noticed that some of our users show up there, but not all of them. Why is that?

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