Corruption from other day

Brett Herford-Fell's Avatar

Brett Herford-Fell

12 Dec, 2012 02:47 AM

Check this ticket out..

It has another customers data in the ticket. This is not our data.

Please respond I've very concern about this.


  1. Support Staff 1 Posted by Tiger Team on 12 Dec, 2012 04:09 AM

    Tiger Team's Avatar

    Thankyou. I've done another pass on the corrupted data. We basically had a database go out of sync while migrating and some comment lines got attached to the wrong tickets. Basically, any ticket created in a 90 second period (yours, mainly) got associated with comments created at the same time. I've done a consistency check and it should be good for you now. Ugh.

  2. Tiger Team closed this discussion on 12 Dec, 2012 04:09 AM.

  3. Brett Herford-Fell re-opened this discussion on 12 Dec, 2012 09:24 PM

  4. 2 Posted by Brett Herford-F... on 12 Dec, 2012 09:24 PM

    Brett Herford-Fell's Avatar

    ok cool looks good now..

  5. brandi closed this discussion on 12 Dec, 2012 09:27 PM.

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