Updating Title in Tickets don't update after post (Edit Ticket)

Kevin Webster's Avatar

Kevin Webster

05 Aug, 2009 06:47 PM

When updating the title in a ticket, it seems to change in the db, but requires a refresh before It is reflected in the actual ticket.

The process for changing the title is also quite confusing. I just noticed the little link on the bottom of the page (I will reserve feedback for that since that is not part of this discussion).

  1. 1 Posted by Will Duncan on 05 Aug, 2009 08:39 PM

    Will Duncan's Avatar

    Lighthouse is fairly heavily cached to keep running smooth, some processes require to call to the db and make take a few seconds before they are reflected in the UI. I'll make note of it though and see if we can't tweak it to be faster.

    I had a discussion with our UI crew the other day about the editing title option, I find it confusing/hidden as well.

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