Issue with the milestone information attached to the tickets.
It looks like after upgrade the milestone details added to the ticket are shown as IDs instead of the actual descriptions. Please refer the attached screenshot for more details on the issue.
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Support Staff 1 Posted by Tiger Team on 10 Dec, 2012 09:52 AM
Hi, what attachment? :)
2 Posted by Aparna on 10 Dec, 2012 09:53 AM
Got removed :(
Here it is
Support Staff 3 Posted by Tiger Team on 10 Dec, 2012 10:17 AM
This is not milestone, it's "milestone order" (a new field, used to be called priority).
4 Posted by Aparna on 10 Dec, 2012 10:20 AM
For few of the tickets it even shows this number as "Milestone order changed from “118” to “0”". does it still refers to the priority? Then where can i find the information when the ticket milestone is changed?
Support Staff 5 Posted by Tiger Team on 10 Dec, 2012 10:35 AM
Yes. This just means it was moved to the top of the list (the list == that person's tickets in the milestone). It will still show if the milestone was changed. We may remove that "changed to 0" message in the future, also.
6 Posted by Aparna on 10 Dec, 2012 10:49 AM
Ok. Thanks.
Nicole closed this discussion on 10 Dec, 2012 04:52 PM.