Issue with the milestone information attached to the tickets.

Aparna's Avatar


10 Dec, 2012 09:51 AM

It looks like after upgrade the milestone details added to the ticket are shown as IDs instead of the actual descriptions. Please refer the attached screenshot for more details on the issue.

  1. Support Staff 1 Posted by Tiger Team on 10 Dec, 2012 09:52 AM

    Tiger Team's Avatar

    Hi, what attachment? :)

  2. 2 Posted by Aparna on 10 Dec, 2012 09:53 AM

    Aparna's Avatar

    Got removed :(
    Here it is

  3. Support Staff 3 Posted by Tiger Team on 10 Dec, 2012 10:17 AM

    Tiger Team's Avatar

    This is not milestone, it's "milestone order" (a new field, used to be called priority).

  4. 4 Posted by Aparna on 10 Dec, 2012 10:20 AM

    Aparna's Avatar

    For few of the tickets it even shows this number as "Milestone order changed from “118” to “0”". does it still refers to the priority? Then where can i find the information when the ticket milestone is changed?

  5. Support Staff 5 Posted by Tiger Team on 10 Dec, 2012 10:35 AM

    Tiger Team's Avatar

    Yes. This just means it was moved to the top of the list (the list == that person's tickets in the milestone). It will still show if the milestone was changed. We may remove that "changed to 0" message in the future, also.

  6. 6 Posted by Aparna on 10 Dec, 2012 10:49 AM

    Aparna's Avatar

    Ok. Thanks.

  7. Nicole closed this discussion on 10 Dec, 2012 04:52 PM.

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