Tickets are not posting AFTER being created > bug in system

Sebastian A.'s Avatar

Sebastian A.

10 Dec, 2012 04:19 AM

Hello,
I am opening tickets but your system is not creating them. Instead, it shows a page with two warriors saying that there is a bug and that is being fixed.

When can I open my tickets? I need to get back to work quickly opening tickets...

Thank you for fixing this asap and letting me know when is back to normal functionality.

  1. 1 Posted by info (at hispan... on 10 Dec, 2012 04:24 AM

    info (at hispanicmarketadvisors)'s Avatar

    this is the screenshot of the error message that appears in the screen after I try to create a ticket

  2. Support Staff 2 Posted by Tiger Team on 10 Dec, 2012 04:39 AM

    Tiger Team's Avatar

    Hey Sebastian, we had a glitch earlier but all posted tickets should be coming up now. I've just checked that URL and it looks like it's all working OK and your tickets are there. Please let me know if it's still broken for you!

  3. Support Staff 3 Posted by Tiger Team on 10 Dec, 2012 04:40 AM

    Tiger Team's Avatar

    I was able to make a test ticket https://hispanicmarketadvisors.lighthouseapp.com/projects/78170-mis... - you can delete this, but it does seem to be working now. Sorry about earlier.

  4. brandi closed this discussion on 14 Dec, 2012 09:43 PM.

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