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Narendra Tumkur's Avatar

Narendra Tumkur

09 Dec, 2012 10:02 PM

We have 10 users.
I just upgraded to Bronze to get more users and now I see the message above.
What gives?

  1. Support Staff 1 Posted by Tiger Team on 09 Dec, 2012 10:37 PM

    Tiger Team's Avatar

    Hi Narendra,
    We deployed some database improvements and the user counts are off -- I've fixed the bug and the message should disappear later today. Sorry for the confusion.

  2. 2 Posted by Narendra Tumkur on 09 Dec, 2012 11:15 PM

    Narendra Tumkur's Avatar

    Thanks Courtenay,
    Could you give me an idea of how many hours from now? I need to manage some expectations :)


  3. 3 Posted by Narendra Tumkur on 10 Dec, 2012 05:00 AM

    Narendra Tumkur's Avatar

    Hi Courtenay,
    This is a pretty serious bug which is stopping me from adding more users to my account. Are you able to give me more of an idea of when this will be fixed?


  4. Support Staff 4 Posted by Tiger Team on 10 Dec, 2012 05:35 AM

    Tiger Team's Avatar

    Fixed! I had fixed the bug but didn't refresh the incorrect data! Done that now. Sorry!

  5. brandi closed this discussion on 14 Dec, 2012 09:48 PM.

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