Weird Amazon S3 Attachments issue

Tobie Langel's Avatar

Tobie Langel

28 Jul, 2009 12:03 AM


Getting the following error from Amazon S3 when attempting to look at dont_enum.patch attachment when logged in at #382 :

<?xml version="1.0" encoding="UTF-8"?>
    <Message>The specified key does not exist.</Message>

Visiting the attachement when logged out not only worked. It also cleared the issue once logged back in (so can no longer reproduce it with that specific ticket).

I've seen that issue with a lot of tickets recently, and kangax reported similar problems, so maybe you still want to look into it.

Hope this helps.



  1. 1 Posted by Tobie Langel on 28 Jul, 2009 12:13 AM

    Tobie Langel's Avatar

    Quick update: I'm having the same issue again, while logged in.

  2. 2 Posted by Will Duncan on 28 Jul, 2009 10:41 AM

    Will Duncan's Avatar

    Ugh, That's no fun. I'll have Rick take a look at this later today though.

  3. 3 Posted by Felix Sun on 29 Jul, 2009 01:11 AM

    Felix Sun's Avatar

    This happens a lots, frustrating.

  4. 4 Posted by Niels Meersscha... on 29 Jul, 2009 07:15 PM

    Niels Meersschaert's Avatar

    I've gotten the same thing. Is there an easy way to get the attachments restored?

  5. 5 Posted by Rick on 29 Jul, 2009 09:45 PM

    Rick's Avatar

    I'm re-uploading the attachments that didn't make it. It's an intermittent issue where S3 will take the file without errors, and our code confirms that the object exists. However, the file is later reported missing for a small percentage of the attachments.

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