We are not being able to attach files to tickets

(BS) Melina Rial's Avatar

(BS) Melina Rial

24 Jul, 2009 01:41 PM

Hi, we´ll like to know if this is a temporary problem. We really need this to work.
Let us know!
thank you!

  1. 1 Posted by jeremy on 27 Jul, 2009 04:48 PM

    jeremy's Avatar

    Could you describe the exact problem you're getting? Attachments are working for us, but perhaps what browser you're using, what sort of file you want to upload, etc. would be very helpful in diagnosing this problem.

  2. 2 Posted by Nicole on 10 Aug, 2009 04:59 PM

    Nicole's Avatar

    Melina -

    Please respond to this discussion if you are still experiencing problems attaching files to tickets. We'll be happy to help!

    Thanks,
    Nicole

  3. Nicole closed this discussion on 10 Aug, 2009 04:59 PM.

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