Trying to change my Account Name

jkim (at rdvo)'s Avatar

jkim (at rdvo)

02 Jun, 2009 06:03 PM

I'm trying to change my account name but each time I enter the name I want to change it to, it won't save the new name and says, "account settings were not saved." What's the deal?

  1. Support Staff 1 Posted by brandi on 04 Jun, 2009 02:47 AM

    brandi's Avatar


    This is unusual behavior and we are looking into it.

    Thanks for your patience and you will hear from us soon.


  2. 2 Posted by Rick on 04 Jun, 2009 01:32 PM

    Rick's Avatar

    Your current account settings for the rdvo account are valid. What name are you trying to change it to?

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