Can't Delete Profile After Deleting Account
Hello,
I already posted once but now I can't find it, so I'm not sure if it really got posted. If it did, sorry for the double-post, feel free to delete one of them :)
Basically I'd like to delete my profile(s) or remove the associated accounts from them so I can create an account. I can't seem to create an account with them - I get a message saying the profile already has the maximum number of accounts (1) even though the accounts associated with these profiles have already been deleted. Since the accounts have been deleted, I can't access the page for deleting the profile.
Ultimately I'd like to have one profile and one account. I can provide details on the email addresses associated with the 2 profiles I'd like closed or at least have the associated accounts removed from them. I can also provide details on the accounts if necessary but they've already been deleted.
Thanks, Jim
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1 Posted by Will Duncan on 23 May, 2009 09:20 PM
Hey Jimmy, the records were still in our system and pending deletion.
I've gone ahead and made some tweaks, so you should be good to go to register a fresh account and user profile.
2 Posted by jimmy.fleming+l... on 24 May, 2009 05:05 AM
Awesome, really appreciate the quick support :)
Thanks again, Jim