"OpenID server not found" when logging in with password

Alex Wayne's Avatar

Alex Wayne

20 May, 2009 03:07 AM

My client keeps reporting login issues. They are using an email and password and are getting this message.

So they are currently unable to use lighthouse. Any tips that I can tell them? I am a bit stumped.

  1. 1 Posted by Alex Wayne on 20 May, 2009 03:13 AM

    Alex Wayne's Avatar

    It may, or may not, have something to do with puting something into the OpenID field, then swapping to an email/password form and entering those as well. The OpenID doesnt get cleared and causes some strangeness. This seems like a legitimate bug.

  2. 2 Posted by Will Duncan on 20 May, 2009 08:05 AM

    Will Duncan's Avatar

    I've made this discussion private.

    What is the email they are trying to login with?

  3. 3 Posted by Alex Wayne on 20 May, 2009 03:37 PM

    Alex Wayne's Avatar

    She says switched to Firefox and got in OK. I believe she was using Safari before, not sure what version just yet. I'm trying to get the info.

    This is the email she is using: [email blocked]

    Account she is logging into: beautifulpixel.lighthouseapp.com Project ID: 30781

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