CSV Export Issue

maa (panter)'s Avatar

maa (panter)

29 Apr, 2009 01:06 PM

CSV Export just exports tickets displaying on one Page instead of the whole bunch of tickets that was found with a search. Can you fix this please?

  1. 1 Posted by Will Duncan on 29 Apr, 2009 09:23 PM

    Will Duncan's Avatar

    Could you please tell us the search query you were using and exporting as csv.

  2. 2 Posted by maa (panter) on 07 May, 2009 02:01 PM

    maa (panter)'s Avatar

    always happens, doesnt matter the search query. if paging is nescessay (let's say i find 5 pages full of tickets with search), only tickets on the currently viewed page will be exported in the csv.

  3. 3 Posted by Rick on 07 May, 2009 03:47 PM

    Rick's Avatar

    You'll have to do some manual URL hacking for multiple pages, currently. We'd have to setup some infrastructure to assemble the csv page in the background and email you the finished file of all the tickets so that a csv request of 1000 tickets doesn't take too long to return.

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