notifications

Edward Ryklin's Avatar

Edward Ryklin

25 Apr, 2009 04:52 PM

Two things:

First my partner and I setup a test account.. I created a ticket and set it to notify us both. He gets the notification emails but I do not. What did I do wrong?

Second, how can I change a tickets notification preferences? When I created a previous ticket I neglected to set it to notify myself, now I want to activate it. What can i do?

  1. 1 Posted by Will Duncan on 28 Apr, 2009 08:05 AM

    Will Duncan's Avatar

    You do not receive notifications of your own comments/changes via email. Are you seeing that behavior? or are you not seeing his updates delivered via email either?

    When you file a ticket, you are automatically added to the watchers list, you do not need to set it to notify you. The same applies to whomever the ticket is assigned to. Those checkboxes will be selected when the ticket is submitted. Again, Lighthouse currently does not email you of your own actions in Lighthouse.

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