Global Ticket Bins

nathan's Avatar


15 Apr, 2009 08:21 PM

When trying to create ticket bins in the global/account section, it doesn't work. I can search & filter tickets across all projects perfectly, When I click the "Save search?" link, the area comes up and I can give it a label, etc. When I click the Save It button, nothing happens

  1. 1 Posted by Will Duncan on 15 Apr, 2009 09:06 PM

    Will Duncan's Avatar

    Such functionality does not exist yet in Lighthouse. For now Saves searches can only be on a per project level. We deployed the feature slightly premature due to demand and the needed function of so there are a few bugs.

    We'll be removing the option to save the search in the next update to Lighthouse, at least till we move towards a more universal dashboard.

  2. 2 Posted by nathan on 15 Apr, 2009 09:10 PM

    nathan's Avatar

    Is there an estimate on when this will be available? This would be a
    huge boost to my team, as we mostly operate in the global level and
    view open tickets in all projects at once.

  3. 3 Posted by Will Duncan on 15 Apr, 2009 09:21 PM

    Will Duncan's Avatar

    At the moment we do not have an estimate, there are quite a few big revisions coming up so it should be loaded on the next wave after that. It requires quite a bit of restructuring so it's a much more complex change than it appears. Of course we hope to get it pushed out there too you sooner than later.

  4. 4 Posted by nathan on 15 Apr, 2009 09:42 PM

    nathan's Avatar

    Thanks, look forward to it. Is the best place to find out about
    updates on the blog?

  5. 5 Posted by Will Duncan on 15 Apr, 2009 09:56 PM

    Will Duncan's Avatar

    I'd say and get the update first, followed by the blog the next morning usually.

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