Member automatically added to email notify list on every new ticket created

Kris Keene's Avatar

Kris Keene

19 May, 2016 03:46 PM

One of our members is automatically added, and notified, with every new ticket created by any of our members on our account. I cannot figure out how to disable this from happening. They are getting tons of unnecessary email notifications. Any help would be great. Thanks!

  1. brandi closed this discussion on 19 May, 2016 05:09 PM.

  2. Kris Keene re-opened this discussion on 19 May, 2016 06:00 PM

  3. 1 Posted by Kris Keene on 19 May, 2016 06:00 PM

    Kris Keene's Avatar

    This has not been resolved.

  4. Support Staff 2 Posted by Tiger Team on 19 May, 2016 06:16 PM

    Tiger Team's Avatar

    closed this one in favor of the other one because you opened the ticket
    twice :)

  5. 3 Posted by Kris Keene on 19 May, 2016 06:33 PM

    Kris Keene's Avatar

    I opened this ticket since the other one is private. This ticket is intended so anyone can discuss if they have any ideas. I left names of members from our organization out and did not attach that screen shot as well.

  6. brandi closed this discussion on 23 May, 2016 04:04 PM.

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