tag:help.lighthouseapp.com,2008-09-20:/discussions/problems/64629-lighthouse-and-tender-wrong-userLighthouse: Discussion 2016-04-04T18:49:35Ztag:help.lighthouseapp.com,2008-09-20:Comment/394586512016-03-22T13:06:49Z2016-03-22T13:06:49ZLighthouse and Tender - Wrong User<div><p>Hey Ian,<br>
in Tender, go into account & settings, ticket tracker setup.
Then Add Ticketing, and set it up just like the existing tracker
but don't share it, and use your own API key from lighthouse.
<a href="http://help.lighthouseapp.com/kb/api/how-do-i-get-an-api-token">http://help.lighthouseapp.com/kb/api/how-do-i-get-an-api-token</a></p></div>Tiger Teamtag:help.lighthouseapp.com,2008-09-20:Comment/394586512016-03-23T16:09:22Z2016-03-23T16:09:22ZLighthouse and Tender - Wrong User<div><p>Hi Courtenay,</p>
<p>I set up an API key on lighthouse and created the ticket
trackers as you instructed, without sharing. Unfortunately, I still
seem to have the issue.</p>
<p>Do the 'Shared Trackers' need to be removed? If so, I don't
appear to have permission to do so.</p>
<p>Also, the trackers that I have set up show as 'Active'. Which
would make me think that they would be the getting used and not the
'shared' ones.</p>
<p>Thanks,</p></div>Ian Oldhamtag:help.lighthouseapp.com,2008-09-20:Comment/394586512016-03-26T06:18:35Z2016-03-26T06:18:35ZLighthouse and Tender - Wrong User<div><p>Hey Ian, when you go to "assign a ticket" select the first
option in the dropdown and it should default to that in future.
(see attached)</p></div>Tiger Team