account export - unable to download json file

bob lozano's Avatar

bob lozano

28 Jan, 2016 11:20 PM

Generate an account export, and when I click on the "click here to download" link, receive this:

This XML file does not appear to have any style information associated with it. The document tree is shown below.

NoSuchKey
The specified key does not exist.
rmsa_2016-01-28_14121.tar.gz
55E8381C2A7EF595

QkT+tF32+ntf3pXX3TsaUY7QHp/Fca3gODQ370mveFrH/YmVDC831WzCqOapnQgUgNHecRpxfPw=

Thank you.

  1. Support Staff 1 Posted by brandi on 01 Feb, 2016 08:41 PM

    brandi's Avatar

    Hi Bob,

    Sorry about that. You can click directly on these links:

    https://s3.amazonaws.com/lighthouse-exports/rmsa_2016-01-28_14453.t...

    https://s3.amazonaws.com/lighthouse-exports/fresco_2016-01-28_9694....

    Let us know if you need further assistance.

    Thanks,
    Brandi

  2. brandi closed this discussion on 01 Feb, 2016 08:41 PM.

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