Madhushika's Avatar


19 Feb, 2015 08:48 AM

Can we set the priority ( high , Low, urgent etc..) for a ticket

  1. 1 Posted by Madhushika on 19 Feb, 2015 08:52 AM

    Madhushika's Avatar

    why lighthouse is not using the priority for tickets

  2. 2 Posted by Julien on 19 Feb, 2015 03:07 PM

    Julien's Avatar

    Hi Madhushika,

    You need to activate "importance" in your settings. Simply go to, and you will see the checkbox. I've included a screenshot.

    Let me know how it goes.


  3. 3 Posted by madhushika Basn... on 20 Feb, 2015 07:30 AM

    madhushika Basnayake's Avatar

    Thank you for your reply

  4. Julien closed this discussion on 20 Feb, 2015 02:36 PM.

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