unable to update the log in cookie log in and unable to configure

CM ROTH's Avatar

CM ROTH

01 Nov, 2014 11:17 PM

When I open JBidwatcher, it gives me the message, "You cannot update the login cookie without first entering your login information on the eBay configuration tab."

I cannot get to the screen that allows me to log into eBay.

I am running Windows 8.1. When I click on Configuration, the Configuration Manager seems to open, but only in minimized mode. See attached photo. When I click on the minimized screen, nothing happens to enlarge it.

Thanks!

  1. Support Staff 1 Posted by brandi on 03 Nov, 2014 05:54 PM

    brandi's Avatar

    Hello,

    You've reached customer support for Lighthouseapp.com. I believe you're trying to reach one of our customers, JBidwatcher. You can submit a ticket with them here:
    https://jbidwatcher.lighthouseapp.com/projects/8037-jbidwatcher/tic...

    Thanks!
    Brandi

  2. brandi closed this discussion on 03 Nov, 2014 05:54 PM.

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