Open tickets are no longer being displayed for one of our projects

Ken Jacobs's Avatar

Ken Jacobs

18 Feb, 2009 04:10 PM

Even though there are tickets with open states, they don't appear when I try to view a list of open tickets.

The project URL is:

  1. 1 Posted by ryan on 18 Feb, 2009 04:21 PM

    ryan's Avatar

    I found this problem this morning also. Change your query from "state:open" to "state:open!" with an exclamation point.

  2. 2 Posted by Nicole on 14 Mar, 2009 01:51 PM

    Nicole's Avatar

    Apologies for the delayed response. We rolled out an unintended change to open states worked and then rolled it back immediately. Let us know if you are still experiencing issues. Thanks for your patience.

  3. Nicole closed this discussion on 14 Mar, 2009 01:51 PM.

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