Updating a ticket with an attachment but no text, should show in the timeline

mark's Avatar


17 Feb, 2009 04:39 PM

If a ticket is updated with an attachment but no text, it does not show up in the timeline as being updated.

  1. 1 Posted by System on 14 Mar, 2009 01:48 PM

    System's Avatar

    This discussion was assigned to ticket 279.

  2. 2 Posted by Nicole on 14 Mar, 2009 01:49 PM

    Nicole's Avatar

    Sorry for the extremely delayed response. We've currently got a ticket open for what updates a ticket timeline. I'll let you know when we roll out any changes. Thanks for your patience!

  3. Nicole closed this discussion on 14 Mar, 2009 01:49 PM.

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