tag:help.lighthouseapp.com,2008-09-20:/discussions/problems/484-cant-addign-new-projects-to-an-existing-userLighthouse: Discussion 2012-07-20T12:23:49Ztag:help.lighthouseapp.com,2008-09-20:Comment/724512009-02-17T03:06:47Z2009-02-17T03:06:47ZCan't addign new projects to an existing user<div><p>We are at maximum users for our account (15). The last person to
get access was only invited to 1 project. Now we are trying to add
additional project access to that user, but no checkboxes show up
under "access and permissions" except for the checkbox for the
project they already have access to.</p></div>wadeptag:help.lighthouseapp.com,2008-09-20:Comment/724512009-02-17T03:23:21Z2009-02-17T03:23:21ZCan't addign new projects to an existing user<div><p>Wadep, we're currently looking into the issue but a resolution
might not be possible until later tomorrow.<br></p>
<p>As a workaround, you could remove that user from that project to
free up the extra slot, then reinvite them with the correct
permissions settings. I haven't tried this myself, but we know
where the bug lies and when the user count is maxed out it trips up
on specific instances. I understand if you want to wait though.
It's just a matter of actually getting the fix tested heavily and
deployed back out to the system once Rick takes a look at the
code.</p></div>Will Duncantag:help.lighthouseapp.com,2008-09-20:Comment/724512009-02-17T03:25:17Z2012-07-20T15:35:19ZCan't addign new projects to an existing user<div><p>A Lighthouse ticket was created for this discussion</p></div>Systemtag:help.lighthouseapp.com,2008-09-20:Comment/724512009-02-17T04:08:29Z2009-02-17T04:08:29ZCan't addign new projects to an existing user<div><p>we can wait to see if the fix works, thanks.</p></div>wadeptag:help.lighthouseapp.com,2008-09-20:Comment/724512009-02-25T19:06:34Z2009-02-25T19:06:34ZCan't addign new projects to an existing user<div><p>any update on this?</p></div>wadeptag:help.lighthouseapp.com,2008-09-20:Comment/724512009-03-03T21:47:01Z2009-03-03T21:47:01ZCan't addign new projects to an existing user<div><p>Hey wadep, I sincerely apologize about the delay on this. Part
of it was a little more of a complicated but than we original
anticipated. We're working on it right now though and should have
it resolved shortly. I'll let you know as soon as it's
deployed.</p></div>Will Duncantag:help.lighthouseapp.com,2008-09-20:Comment/724512009-03-05T19:13:30Z2009-03-05T19:13:30ZCan't addign new projects to an existing user<div><p>wadep we deployed the fixes for this yesterday actually. Please
let us know if you are still experiencing issues.</p></div>Will Duncan