tag:help.lighthouseapp.com,2008-09-20:/discussions/problems/4604-it-is-not-clear-where-to-set-the-priority-key-from-the-interfaceLighthouse: Discussion 2012-05-30T01:56:31Ztag:help.lighthouseapp.com,2008-09-20:Comment/162956002012-05-29T19:14:06Z2012-05-29T19:14:06ZIt is not clear where to set the priority key from the interface<div><p>Priorities are enabled for the Trial, but if you've gone ahead
and selected a plan then you'd be restricted to the limits of that
plan.</p>
<p>You're currently on the Free plan. Priority state is only
available on Bronze plan or higher. I've bumped your account to the
Bronze plan for the remainder of your trial. You'll be able to turn
on priorities for your account by going to "Settings &
Payments", clicking "Enable priorities" and then clicking "Save
Settings".</p>
<p>Let us know if you have any other questions.</p>
<p>Thanks,<br>
Nicole</p></div>Nicoletag:help.lighthouseapp.com,2008-09-20:Comment/162956002012-05-29T19:25:12Z2012-05-29T19:25:13ZIt is not clear where to set the priority key from the interface<div><p>How do I sort by priority? I see I can set it, and it changes
the colors when I look at all the tickets, but would like to be
able to sort by high to low.</p></div>Aaron Hodaritag:help.lighthouseapp.com,2008-09-20:Comment/162956002012-05-29T19:37:55Z2012-05-29T19:37:55ZIt is not clear where to set the priority key from the interface<div><p>Aaron -</p>
<p>We offer priority sort within milestones, but you can only have
one priority style on your account. So either priority state, which
is applicable to all tickets across all projects, or priority sort,
which is available to all projects but limited to sorting within a
milestone.</p>
<p>Let us know if you have any other questions.</p>
<p>Thanks,<br>
Nicole</p></div>Nicoletag:help.lighthouseapp.com,2008-09-20:Comment/162956002012-05-29T19:42:13Z2012-05-29T19:55:38ZIt is not clear where to set the priority key from the interface<div><p>So, I am not sure I fully understand. We do not want to use
milestones, we<br>
only want to track bugs and be able to sort them by priority. How
could I<br>
enable this to sort the bugs, but not have to put in
milestones...?</p>
<p><em>Aaron Hodari</em> glocal.com <a href=
"http://www.glocal.com/">http://www.glocal.com/</a> | <a href=
"mailto:aaron@glocal.com">aaron@glocal.com</a><br>
W: 313.227.2120 | M: 248.835.9539</p></div>Aaron Hodaritag:help.lighthouseapp.com,2008-09-20:Comment/162956002012-05-29T20:03:24Z2012-05-29T20:03:24ZIt is not clear where to set the priority key from the interface<div><p>Aaron -</p>
<p>You can create your own <a href=
"http://help.lighthouseapp.com/kb/getting-started/how-do-i-search-for-tickets">
search queries</a>. The sort options are listed at the bottom of
the page, but it sounds like <code>sort:priority</code> would be
what you're looking for.</p>
<p>Thanks,<br>
Nicole</p></div>Nicoletag:help.lighthouseapp.com,2008-09-20:Comment/162956002012-05-29T20:14:16Z2012-05-29T20:14:16ZIt is not clear where to set the priority key from the interface<div><p>Thank you - is there anyway to store that search so that it is
always the<br>
default display. Basically, I want to have members of our team be
able to<br>
come to Lighthouse, and see the list of tickets. I want them to see
the<br>
highest priority tickets by default.</p>
<p>Is this possible, or do people have to enter "sort:priority" in
the find<br>
tickets search box every-time they go to Lighthouse to see it this
way?</p></div>Aaron Hodaritag:help.lighthouseapp.com,2008-09-20:Comment/162956002012-05-29T20:45:33Z2012-05-29T20:45:33ZIt is not clear where to set the priority key from the interface<div><p>Hi Nicole - I figured it out. Thank you.</p>
<p>AH</p>
<p>* *</p></div>Aaron Hodaritag:help.lighthouseapp.com,2008-09-20:Comment/162956002012-05-30T01:56:31Z2012-05-30T01:56:31ZIt is not clear where to set the priority key from the interface<div><p>Aaron -</p>
<p>Great! Let us know if you have any other questions.</p>
<p>Thanks,<br>
Nicole</p></div>Nicole