Watching tickets

Jonathan Clarke's Avatar

Jonathan Clarke

05 Feb, 2009 05:05 AM

Does the ability to add people to watch a ticket once it is created? I have a number of people interested in tickets, directly affected when a ticket has been completed however are not involved in the resolution of the ticket. For example I want to get Joe to watch a ticket and be alerted each time there is an update as I believe he will be directly interested in the resulting conversation within the ticket.

  1. 1 Posted by Will Duncan on 05 Feb, 2009 07:11 AM

    Will Duncan's Avatar

    The ability to add multiple watchers to a ticket is on the horizon, the code is finished we just have some UI tweaks left to do and then some testing. I don't have an ETA, but hopefully within the next two weeks.

    For now, and it's a crummy workaround, you can manually assign the ticket to an additional user and they will be on the watch list.

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