Access to LH is down

Jonathan Abrahams's Avatar

Jonathan Abrahams

03 May, 2012 07:08 PM

https://crisp.lighthouseapp.com/login

Returns:
Sorry, you've stumbled on an error

  1. 1 Posted by Tim Clark on 03 May, 2012 07:11 PM

    Tim Clark's Avatar

    Hi Jonathan,

    We're aware of the issue and are investigating the cause. Thanks for the report; knowing which sites are affected will help us zero in on what's causing this problem.

    Thanks,
    Tim

  2. 2 Posted by Scott Harden on 03 May, 2012 07:31 PM

    Scott Harden's Avatar

    https://11ratio.lighthouseapp.com

    gives the same error for us as well.

  3. 3 Posted by Michelle Kirk on 03 May, 2012 08:14 PM

    Michelle Kirk's Avatar

    We've been having the same issue throughout the day as well. Comes and goes.
    https://westedinteractive.lighthouseapp.com

  4. 4 Posted by stacey (at wrig... on 03 May, 2012 08:35 PM

    stacey (at wrightcreativelabs)'s Avatar

    Also seeing this at wrightcreativelabs.lighthouseapp.com.

  5. 5 Posted by Scott Harden on 03 May, 2012 10:18 PM

    Scott Harden's Avatar

    Any word on resumption of service. Got lots bugs to track folks. Help!

  6. 6 Posted by Tim Clark on 03 May, 2012 11:02 PM

    Tim Clark's Avatar

    Hi Everyone,

    We isolated and fixed the error that was causing trouble -- you should have normal access now without errors. Let me know if you see this issue come up again.

    Thanks for your patience,
    Tim

  7. Tim Clark closed this discussion on 03 May, 2012 11:02 PM.

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