Can't email projects new ticket

Eric Williamson's Avatar

Eric Williamson

02 May, 2012 08:15 PM

Hi --

I can't seem to find the email address to open new tickets under the projects I have already created. Can you please help? I read this page already and the link isn't there:

http://help.lighthouseapp.com/kb/getting-started/how-do-i-send-tick...

Thanks,
Eric

  1. Support Staff 1 Posted by brandi on 02 May, 2012 10:54 PM

    brandi's Avatar

    Hi Eric,

    Can you link to the project you are having this issue with?

    Thanks,
    Brandi

  2. 2 Posted by Eric Williamson on 03 May, 2012 02:51 AM

    Eric Williamson's Avatar

    Hi Brandi --

    Here is a link to one of the projects in out account:

    ________________________________________
    From: brandi [[email blocked]]
    Sent: Wednesday, May 02, 2012 6:54 PM
    To: Eric Williamson
    Subject: Re: Can't email projects new ticket [Problems]

  3. 3 Posted by Eric Williamson on 03 May, 2012 02:52 AM

    Eric Williamson's Avatar

    Hi Brandi --

    Here is a link to one of the projects on our account:

    https://localwisdom.lighthouseapp.com/projects/93198-global-enn/overview

    Let me know how I can email new tickets to this project. Also, I have other projects in the account and let me know how I could email tickets to those as well.

    Thanks!
    Eric
    ________________________________________
    From: brandi [[email blocked]]
    Sent: Wednesday, May 02, 2012 6:54 PM
    To: Eric Williamson
    Subject: Re: Can't email projects new ticket [Problems]

  4. 4 Posted by Nicole on 03 May, 2012 04:35 AM

    Nicole's Avatar

    Eric -

    You're almost there! The link is actually at the bottom of https://localwisdom.lighthouseapp.com/projects/93198-global-enn/tic.... See the screenshot:

    Let us know if you have any other questions.

    Thanks,
    Nicole

  5. Nicole closed this discussion on 03 May, 2012 04:35 AM.

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