tag:help.lighthouseapp.com,2008-09-20:/discussions/problems/437-in-ticket-menu-every-user-sees-my-admins-tickets-instead-of-their-ownLighthouse: Discussion 2011-04-09T00:34:25Ztag:help.lighthouseapp.com,2008-09-20:Comment/584122009-03-14T14:24:57Z2009-03-14T14:24:57ZIn 'ticket' menu every user sees my (admin's) tickets. instead of their own?<div><p>It lists them because they are shared ticket bins. If you'd like
to change that:</p>
<ul>
<li>click one of them.</li>
<li>click 'edit ticket bin' in the bottom blue bar</li>
<li>uncheck <code>shared</code></li>
</ul>
<p>Note: only the creator of the ticket bin has access to remove
the shared flag.</p></div>Ricktag:help.lighthouseapp.com,2008-09-20:Comment/584122009-03-14T22:24:37Z2009-03-14T22:24:37ZIn 'ticket' menu every user sees my (admin's) tickets. instead of their own?<div><p>Hi Rick, I assume you are refering to the ticket bin list on the
right of the screen. However I am refering to the Tickets menu (and
not the shared bins that are shown in there, but the bottom item in
the menu). I see there 'Gyuri's tickets', that makes sense.
However, all of my colleges also see 'Gyuri's tickets' as the
bottom option in that menu. I assume that should say 'My tickets'
or something (I have no clue why all my colleges would need
'Gyuri's tickets' in their menu....</p></div>gyuritag:help.lighthouseapp.com,2008-09-20:Comment/584122009-03-14T23:02:07Z2009-03-14T23:02:07ZIn 'ticket' menu every user sees my (admin's) tickets. instead of their own?<div><p>Oh, that is the way it's supposed to be.</p></div>Ricktag:help.lighthouseapp.com,2008-09-20:Comment/584122009-03-14T23:08:07Z2009-03-14T23:08:07ZIn 'ticket' menu every user sees my (admin's) tickets. instead of their own?<div><p>How is it support to be? To see 'your own tickets' or to see
'Gyuri's tickets'? Thanks!</p></div>gyuritag:help.lighthouseapp.com,2008-09-20:Comment/584122009-03-15T15:41:17Z2009-03-15T15:41:17ZIn 'ticket' menu every user sees my (admin's) tickets. instead of their own?<div><p>The way it is now. Perhaps we could re-evaluate our choices of
default ticket bins, but those were put there on purpose.</p></div>Rick