Not all responsable people shown in Shared Ticket Bins list

gyuri's Avatar


04 Feb, 2009 02:19 PM

I re-assigned some tickets (e.g. #229 in our envirnoment) to a collegue. His name doesn't show however in the left sidebar (I would expect 'Jeroen's' to be there as well).

  1. 1 Posted by Will Duncan on 05 Feb, 2009 07:33 AM

    Will Duncan's Avatar

    Are you specifically pointing out the lower options in the menu drop down?

  2. 2 Posted by JoRDANA on 05 Feb, 2009 07:55 AM

    JoRDANA's Avatar

    can you help me? I don't know whay should i do i dont noob!

  3. 3 Posted by gyuri on 05 Feb, 2009 08:39 AM

    gyuri's Avatar

    @Will: sorry this image I also used for another bug report. I attached a clearer image, showing a ticket #229, assigned to Jeroen. I however do not see Jeroen's tickets on the right. Plz let me know if you have anymore questions.

  4. 4 Posted by Nicole on 14 Mar, 2009 11:40 AM

    Nicole's Avatar

    I just wanted to follow up and see if this was still an issue for you. From what I can tell, it doesn't look like you've created a ticket bin for state:open responsible:Jeroen. If this is still an issue for you, please respond to this email.

    Thanks, Nicole

  5. Nicole closed this discussion on 14 Mar, 2009 11:40 AM.

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