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Not all responsable people shown in Shared Ticket Bins list

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gyuri

04 Feb, 2009 02:19 PM

I re-assigned some tickets (e.g. #229 in our envirnoment) to a collegue. His name doesn't show however in the left sidebar (I would expect 'Jeroen's' to be there as well).

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1. 1 Posted by Will Duncan on 05 Feb, 2009 07:33 AM

   

   Are you specifically pointing out the lower options in the menu drop down?

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2. 2 Posted by JoRDANA on 05 Feb, 2009 07:55 AM

   

   can you help me? I don't know whay should i do i dont noob!

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3. 3 Posted by gyuri on 05 Feb, 2009 08:39 AM

   

   @Will: sorry this image I also used for another bug report. I attached a clearer image, showing a ticket #229, assigned to Jeroen. I however do not see Jeroen's tickets on the right. Plz let me know if you have anymore questions.

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4. 4 Posted by Nicole on 14 Mar, 2009 11:40 AM

   

   I just wanted to follow up and see if this was still an issue for you. From what I can tell, it doesn't look like you've created a ticket bin for state:open responsible:Jeroen. If this is still an issue for you, please respond to this email.

   Thanks, Nicole

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5. Nicole closed this discussion on 14 Mar, 2009 11:40 AM.