Getting my API Token

nikz's Avatar


29 Jan, 2009 02:51 AM

Hi there,

I'm trying to generate an API Token following these instructions:

But I think they are out of date, and I can't find the place to create an API token anywhere for the life of me. I want to connect Lighthouse to Get Exceptional.

I'll feel silly once you tell me where it is :)



  1. 1 Posted by Will Duncan on 29 Jan, 2009 03:41 AM

    Will Duncan's Avatar

    Hey nik, actually we think a recent ui update has caused a small bug in the system and the create API key options.

    If you're logged in, going to your user profile (username in the top right of the UI) or straight to and at the bottom of the right sidebar you "should" see the option to create the API key.


    If you do not see the option in the lower right of the sidebar, try going to and see if it is displayed. We believe this is a cache issue and it should be resolved by tomorrow.

  2. 2 Posted by nikz on 29 Jan, 2009 03:43 AM

    nikz's Avatar

    Hey Will,

    Nope, sorry, it's not in either place :(

    I guess I'll just wait for tomorrow?



  3. 3 Posted by Will Duncan on 29 Jan, 2009 03:54 AM

    Will Duncan's Avatar

    Nik, one more try,

  4. 4 Posted by nikz on 29 Jan, 2009 04:06 AM

    nikz's Avatar

    Hey Will,

    No dice :(

    I see "Your Projects" in the right sidebar at that link, and once I click "Edit Details", I just see "Set OpenID".




  5. 5 Posted by Will Duncan on 29 Jan, 2009 04:33 AM

    Will Duncan's Avatar

    Yeah, it should be right under the Your Projects column. Bummer. Well thank you for being patient. We should have this fixed in the morning.

  6. 6 Posted by System on 29 Jan, 2009 04:33 AM

    System's Avatar

    This discussion was assigned to rick, on ticket 174.

  7. 7 Posted by scm on 29 Jan, 2009 11:20 PM

    scm's Avatar

    Any update on this? I am having this issue as well. I made a new "git" account for using with Github and it doesn't see the API token dropdown. My account, which already has API tokens setup, can still see the API tokens.

  8. 8 Posted by Will Duncan on 29 Jan, 2009 11:25 PM

    Will Duncan's Avatar

    A developer is working on the issue right now, we'll update you as soon as we have a fix.

    You can also follow and or where updates and announcements will be posted to. When we deploy a fix it will be posted there first thing.

  9. 9 Posted by scm on 29 Jan, 2009 11:28 PM

    scm's Avatar

    Thx for posting those links, I was just looking for a more updated timeline since the lhstatus blog listed 19 hours ago.

    Also, I don't think this is a caching issue, I tried the fix you listed above (other sub domains to access your profile) and they didn't work.

    Thanks for updating this ticket.

  10. 10 Posted by Rick on 30 Jan, 2009 01:44 AM

    Rick's Avatar

    This should be good now.

  11. 11 Posted by System on 30 Jan, 2009 01:47 AM

    System's Avatar

    Ticket # 174 was resolved by Jeremy McAnally.

  12. brandi closed this discussion on 29 Jun, 2012 10:06 PM.

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