tag:help.lighthouseapp.com,2008-09-20:/discussions/problems/32-my-ticket-got-marked-as-spamLighthouse: Discussion 2011-04-07T05:34:24Ztag:help.lighthouseapp.com,2008-09-20:Comment/107072007-08-29T03:38:59Z2009-06-20T20:55:58ZMy ticket got marked as spam<div><p>Sorry about that. Definitely need a better spam interface built
into the app...</p></div>Ricktag:help.lighthouseapp.com,2008-09-20:Comment/107072007-10-13T02:02:01Z2009-06-20T20:56:02ZMy ticket got marked as spam<div><p>Yeah, one of my user's tickets have all been getting marked as
spam, and I can't seem to find a way to release them from the spam
purgatory. Is this possible, and how can stuff going into spam be
prevented moving forward?</p></div>takeotag:help.lighthouseapp.com,2008-09-20:Comment/107072007-10-13T07:38:37Z2009-06-20T20:56:02ZMy ticket got marked as spam<div><p>takeo, what is the url to the ticket so rick can release it?
from what i know the spam interface is almost finished...shouldnt
be too lng before the spam system is more friendly for this stuff,
right now it's just on lock down...</p></div>Will Duncantag:help.lighthouseapp.com,2008-09-20:Comment/107072007-10-13T15:08:25Z2009-06-20T20:56:02ZMy ticket got marked as spam<div><p>Hey Will. Here are the ticket urls:</p>
<ul>
<li>
http://stafftool.lighthouseapp.com/projects/202/tickets/80-0th-birthday</li>
<li>
http://stafftool.lighthouseapp.com/projects/202/tickets/81-feature-request-mass-mailing</li>
<li>
http://stafftool.lighthouseapp.com/projects/202/tickets/83-bug-right-sidebar-not-showing-properly</li>
</ul>
<p>thanks for looking into this...looking forward to the spam
system.</p></div>takeotag:help.lighthouseapp.com,2008-09-20:Comment/107072007-10-14T09:21:54Z2009-06-20T20:56:02ZMy ticket got marked as spam<div><p>Try out <a href=
"http://stafftool.lighthouseapp.com/spams">/spams</a> from your
account. It's not finished, and there's no menu for it, but it
should be good enough to mark stuff as ham. No UI help from Justin
yet, so I'm kind of embarrassed by it :)</p></div>Ricktag:help.lighthouseapp.com,2008-09-20:Comment/107072007-11-01T13:47:52Z2009-06-20T20:56:05ZMy ticket got marked as spam<div><p>My tickets are also marked as spam :(. Please let me know when
this is fixed...</p></div>Yvan BARTHÉLEMYtag:help.lighthouseapp.com,2008-09-20:Comment/107072007-11-01T16:35:32Z2009-06-20T20:56:05ZMy ticket got marked as spam<div><p>Yvan -- go to /spams of your account ( ie
http://youraccount.lighthouseapp.com/spams ) and mark the incorrect
flagged messages, and mark your message as HAM in order to unflag
it.</p></div>Will Duncantag:help.lighthouseapp.com,2008-09-20:Comment/107072008-05-28T20:15:09Z2009-06-20T20:01:17ZMy ticket got marked as spam<div><p>Hello, all my submissions in LH get marked as spam, my profile
is here: http://trix.lighthouseapp.com/users/867</p>
<p>This starts to be little annoying because I have to ask project
maintainers to mark my tickets / comments as ham. Please whitelist
me or something :)</p>
<p>Cheers,</p>
<p>Jacek</p></div>Jacek Becelatag:help.lighthouseapp.com,2008-09-20:Comment/107072008-05-28T22:04:28Z2009-06-20T20:01:17ZMy ticket got marked as spam<div><p>Jacek, after a few entries are marked as ham, it should remember
you from there on out. There isn't really a white list system in
place, as it uses a conglomerate of external spam systems and their
API (akisment and defensio).</p></div>Will Duncantag:help.lighthouseapp.com,2008-09-20:Comment/107072008-05-29T07:18:58Z2009-06-20T20:01:17ZMy ticket got marked as spam<div><p>You may be right :) Yesterday I've created a ticket and it's not
marked as spam so the critical ham mass for me was achieved.</p></div>Jacek Becelatag:help.lighthouseapp.com,2008-09-20:Comment/107072008-05-29T14:38:25Z2009-06-20T20:01:17ZMy ticket got marked as spam<div><p>Thats good to know. I'm sorry for the confusion with that. We
have a good system in place, but the amount of false/positives on
first time posters to accounts is pretty high. Once cleared it's
been pretty smooth riding from there on out. It shouldn't happen to
you again though, so enjoy you some Lighthouse.</p></div>Will Duncan