Hello,
We made some custom ticket states and now are unable to view tickets with those states applied.
Can't view ticket with custom ticket state
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#1 Posted by Nicole on 05 Oct, 2011 06:49 PM
Chris -
Can you give a link to the project and when you can't see the states applied, can you give more detail on what you mean? Are you doing a search and they aren't coming up? Not seeing them in the dropdown?
Let us know.
Thanks,
Nicole
#2 Posted by chris (at impde... on 05 Oct, 2011 07:11 PM
Hey, yeah.. that WAS a pretty sucky ticket wasn't it? Sorry... balancing a lot of stuff today.
Well. Now all seems to be working fine. What was happening was I kept getting a 'something went wrong' error when attempting to view a specific project... and it seems to be working now.
Please feel free to close this ticket.
#3 Posted by Nicole on 05 Oct, 2011 07:18 PM
Chris -
We're experiencing intermittent problems with our servers at this time so that could have been the culprit. We're still working on stability at this point. Errors shouldn't last for long, but they are still cropping up. You can follow us on Twitter (@lighthouseapp) to get quicker status updates. We'll provide a full update with more detail once we've got the situation under control. Sorry for the inconvenience.
Thanks for your patience,
Nicole
Nicole closed this discussion on 05 Oct, 2011 07:18 PM.