Hi Lighthouse, I´m having trouble to download documents from tickets.
This two messages are appearing to me:
The page at unprocessed/0141/4877/mindshare_smirnoff_grooveshark_.xlsx was not found
This attachment is currently being processed.
Can you please help me?
Thank you!
Melina.-
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#1 Posted by Nicole on 21 Sep, 2011 07:21 PM
Can you link to the ticket/project where you're trying to access this file?
Thanks,
Nicole
#2 Posted by (BS) Melina Ria... on 21 Sep, 2011 07:24 PM
oops! Just realize that when I try to open the document from the link I can do it!
El 21/09/2011, a las 16:21, Nicole Ramsey escribió:
>
#3 Posted by Nicole on 21 Sep, 2011 07:30 PM
Does this solve your issue?
Let me know if not.
Thanks,
Nicole
Nicole closed this discussion on 21 Sep, 2011 07:30 PM.
(BS) Melina Rial re-opened this discussion on 21 Sep, 2011 07:36 PM
#4 Posted by (BS) Melina Ria... on 21 Sep, 2011 07:36 PM
It kind of solve it, I prefer to download them directly from Lighthouse, if you can check why it is happening...better!!
El 21/09/2011, a las 16:29, Nicole Ramsey escribió:
>
Nicole closed this discussion on 21 Sep, 2011 10:45 PM.