Tickets and Project Pages

chris (at kaartdata)

21 Aug, 2011 05:44 PM

Hey all,

I'm a little confused by something and was hoping that it was just a simple oversight on my part as I like lighthouse, but without this feature I don't think the app will be very usable. We have our main home page for our account and then I've added Project Pages to our account. I would like to create a ticket and assign it to a given project when I create it. Is this doable? It only lets me set who to assign it to, the milestone, and the state. Lighthouse peeps, this probably isn't a huge change for you guys to do on your interface and would make the product much more workable. Better yet, it could be set "automagically". So for instance, when I'm within a project page, I would like to create a ticket and have it automatically be assigned to that project. The concept of Project Pages seems to be hanging out there with no real meaning so if anyone has any info on what I'm missing I would be grateful. Otherwise I might have to go with base camp.

Thanks!
Chris

  1. #1 Posted by Tiger Team Support staff on 21 Aug, 2011 10:46 PM

    Hey Chris,

    What do you mean specifically? You want a form on project pages? Or a
    link to opening tickets? Is this going to be a public project? Can you
    tell me what URLs you're referring to?

  2. #2 Posted by chris (at kaart... on 29 Aug, 2011 02:49 PM

    Sorry about any confusion. I think I need to have our account owner add
    another project. I finally got to see the list of projects on our main
    dashboard: http://lighthouseapp.com/dashboard. Is there any easy way to get
    back to the dashboard once I'm in a project or do I always just have to
    retype the link or save it in my browser?

    Thanks!

  3. #3 Posted by Nicole on 29 Aug, 2011 03:46 PM

    If you have access to more than one project you can click on the account name (found right above the project name on the left) and it will take you back to the account dashboard. If you only have access to single project you only have access to the project overview as the "dashboard".

    Let us know if you have any other questions.

    Thanks,
    Nicole

  4. #4 Posted by chris (at kaart... on 29 Aug, 2011 09:14 PM

    Ah OK got it. Makes sense! Thanks!

  5. Nicole closed this discussion on 29 Aug, 2011 09:30 PM.

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