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Can't rename account

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Sonnenhut

20 Aug, 2011 08:47 AM

Hello, i can't rename my account i.E. remindthathmovie -> remindthatmovie.
It says: "Account settings were not saved".
Probably it's because I created one befor that was named "remindthatmovie" and deleted it, because in the other were some data and I didn't want to retype that.

1. Support Staff 1 Posted by brandi on 20 Aug, 2011 08:26 PM

   

   Hi Sonnenhut,

   Just to clarify, you would like to rename the "remindthathmovie" account to "remindthatmove"?

   Thanks,
   Brandi

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2. 2 Posted by Sonnenhut on 21 Aug, 2011 01:01 AM

   

   sorry for the misspelling.
   I want to rename it to "remindthatmovie". This somehow doesn't work because it already exists (but it does not anymore).
   If I open the page remindthatmovie.lighthouseapp.com, I am forced to create a new account.But thats not what I want to do (that doesn't work either "Name has already been taken").

   Note: above post edited

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3. 3 Posted by Nicole on 22 Aug, 2011 03:28 PM

   

   You should be able to rename your account now. Let us know if you have any problems.

   Thanks,
   Nicole

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4. Nicole closed this discussion on 22 Aug, 2011 03:28 PM.