Creating and Editing Tickets

Cindy Tan's Avatar

Cindy Tan

18 Apr, 2014 05:03 PM

I am unable to create or edit tickets in Lighthouse. Once I hit submit for tickets, I am redirected to a page stating there is a bug.

  1. Support Staff 1 Posted by brandi on 18 Apr, 2014 05:11 PM

    brandi's Avatar

    Hi Cindy,

    We're taking a look at the problem. We'll update you as soon as we have more information.

    Thanks for your patience,

  2. Support Staff 2 Posted by brandi on 18 Apr, 2014 06:30 PM

    brandi's Avatar

    Hi Cindy,

    We had a misbehaving server that we had to restart. Everything should be working as expected now. If not, please give us a link to the ticket/page in question and we'll take a closer look.

    Sincerest apologies for any inconvenience this has caused you today.


  3. brandi closed this discussion on 18 Apr, 2014 06:30 PM.

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