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Re-opened milestone, can't select from dropdowns

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Daniel Jabbour

01 Jul, 2011 10:16 PM

Hi-

We created a Milestone that we closed earlier this week. I realized we had a ticket that belongs in that milestone. I re-opened the old milestone. However, when I create a new ticket or go to an existing one, the old milestone is not selectable in the drop down box. This is a major problem. Maybe I'm misunderstanding the UI, but it seems like a bug to me.

Any help would be appreciated.

Daniel

1. Support Staff 1 Posted by Tiger Team on 01 Jul, 2011 11:21 PM

   

   Hey Daniel,

   You're correct, it totally should show up there. Can you give me a
   link to your account, or to the milestone directly, and I'll take a
   look?

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2. 2 Posted by Daniel Jabbour on 01 Jul, 2011 11:33 PM

   

   This is the milestone that I can't seem to "reopen":
   https://inigral.lighthouseapp.com/projects/75989/milestones/112808-...

   It still shows up under "completed" milestones:
   https://inigral.lighthouseapp.com/projects/75989-schools_app/milest...

   Thanks!

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3. Support Staff 3 Posted by Tiger Team on 06 Jul, 2011 06:16 PM

   

   Thanks, fix should be deployed in the next two-three days.

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4. 4 Posted by Daniel Jabbour on 06 Jul, 2011 09:22 PM

   

   Sweet!

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5. 5 Posted by Nicole on 11 Jul, 2011 04:08 PM

   

   Daniel -

   We deployed a fix for this. Let us know if you have any questions.

   Thanks,
   Nicole

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6. Nicole closed this discussion on 11 Jul, 2011 04:08 PM.

7. Daniel Jabbour re-opened this discussion on 11 Jul, 2011 07:21 PM

8. 6 Posted by Daniel Jabbour on 11 Jul, 2011 07:22 PM

   

   I do see lots of milestones now in the dropbox. But why am I seeing two of the "open" ones? See how we have two "Spring 5" milestones?

   • Screen_shot_2011-07-11_at_12.20.44_PM.png 17.5 KB
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9. 7 Posted by Nicole on 12 Jul, 2011 01:46 AM

   

   Daniel -

   They have the same name but they aren't the same milestone -

   https://inigral.lighthouseapp.com/projects/75989-schools_app/milest... has two closed tickets.

   https://inigral.lighthouseapp.com/projects/75989/milestones/115978-... is the current and more robust looking milestone.

   Let me know if you have any questions.

   Thanks,
   Nicole

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10. 8 Posted by Daniel Jabbour on 12 Jul, 2011 07:30 PM

    

    Ah I see that. Interesting they weren't both showing up before. Is there any capacity to merge them together or must I move the tickets manually?

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11. Support Staff 9 Posted by Tiger Team on 12 Jul, 2011 07:46 PM

    

    You can bulk-edit tickets (move 'em all at once), but you can't merge
    milestones as such.

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12. brandi closed this discussion on 29 Sep, 2011 05:13 PM.