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Some users missing from “XXXX’s tickets” filter presets on Tickets dropdown

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tom

23 May, 2011 09:34 AM

I’m wondering who only two out of my four users show up in my project’s Tickets dropdown menu (to filter by ticket owner)? I guess it doesn’t make sense for every user to appear here (e.g. if you had a lot of users) but I can’t find where you customize which users show up here. Can anyone point my in the right direction?

1. 1 Posted by Nicole on 23 May, 2011 04:01 PM

   

   Tom -

   You should be seeing Tom, Nikki, Ari and Alice in your "Who's Responsible" dropdown. Is this not what you are seeing? These are all members of your project/account. Are you expecting to see other users?

   Let us know.

   Thanks,
   Nicole

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2. 2 Posted by tom on 23 May, 2011 04:38 PM

   

   Hi Nicole,

   The "Who's Responsible” dropdown is fine. The dropdown I’m wondering about is the “Tickets” dropdown with the filter presets. I’ve attached a screenshot. I only see alice.. and tom... at the bottom of that menu and was just wondering how I could get all four users showing up there.

   Tom

   • lighthouse.png 20.1 KB
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3. 3 Posted by Nicole on 23 May, 2011 04:57 PM

   

   That should populated automagically. I'll need to look at a few things and get back to you.

   Thanks,
   Nicole

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4. 4 Posted by Nicole on 23 May, 2011 05:52 PM

   

   Tom -

   Looks like a minor bug, it will only show those who have full account access at this time. I've made a development ticket and we'll update this discussion when we have a fix in place.

   Thanks,
   Nicole

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5. Nicole closed this discussion on 02 Jul, 2012 08:58 PM.