The export csv file doesn't support multi-language,like Chinese.
I am trying to test using this wonderful program, everything seems working great only the export function. As the exported csv file doen't support Chinese language, if this issue could be fixed will excellent.
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1 Posted by Nicole on 13 May, 2011 04:54 PM
Are you able to open the csv export in an text editor? Let us know and we'll continue to troubleshoot.
Thanks,
Nicole
2 Posted by toronto.roger (... on 16 May, 2011 03:58 PM
Yes, I can open the csv file through MS Excel, but the Chinese character is not recognized, the English letters are good. Thanks for you support!
3 Posted by Nicole on 16 May, 2011 06:45 PM
If you open the file in a text editor are the Chinese characters visible? If the characters are there in the text editor you'll need to search the Excel forums for the answer since the problem isn't with the export but how Excel is reading it.
Let us know.
Thanks,
Nicole
Nicole closed this discussion on 31 Jan, 2012 09:19 PM.