Custom states filtering

Olavi (DF)'s Avatar

Olavi (DF)

21 Nov, 2013 01:12 PM

Ticket states filtering by custom closed states is close to impossible as custom close states do not appear on sidebar nor do they appear on any menu. Only way to find custom closed state ticket is to select Ticket > All ticket and then sort them by status. Not very good solution as its still has all the tickets just sorted. Any solutions?

  1. 1 Posted by Nicole on 21 Nov, 2013 03:19 PM

    Nicole's Avatar

    Olavi -

    You can create ticket bins for any search. Ticket bins are merely saved searches and they will appear in the sidebar for yourself or across the entire project if you select to share them.

    Let us know if you have any questions.

    Thanks,
    Nicole

  2. Nicole closed this discussion on 02 Dec, 2013 05:38 PM.

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