Open Tickets Not Showing Up

Dylan's Avatar

Dylan

21 Apr, 2011 04:15 PM

When I make a new ticket with state = Open, it shows up in the tickets list, but the number of OPEN tickets do not increase on the right column.
See screenshot.

  1. 1 Posted by Nicole on 21 Apr, 2011 04:31 PM

    Nicole's Avatar

    Dylan -

    We're looking into right now. We'll let you know the issue as soon as we can.

    Thanks for your patience,
    Nicole

  2. Nicole closed this discussion on 27 Apr, 2011 11:10 PM.

  3. Dylan re-opened this discussion on 01 Jun, 2011 04:03 PM

  4. 2 Posted by Dylan on 01 Jun, 2011 04:03 PM

    Dylan's Avatar

    Testing vacation responder.

    On 21/04/2011, at 6:17 PM, Lighthouse <[email blocked]> wrote:

    > Hey Dylan,
    >
    > We have received your Lighthouse support discussion and will reply to it as quickly as possible.
    >
    > If you would like to follow this discussion online, you can do so at:
    >
    > http://help.lighthouseapp.com/discussions/problems/2430-open-tickets-not-showing-up
    >
    > --
    > Hugs & Handpounds,
    >
    > ENTP
    >
    >

  5. 3 Posted by Dylan on 01 Jun, 2011 04:03 PM

    Dylan's Avatar

    Testing vacation responder.

  6. Nicole closed this discussion on 01 Jun, 2011 04:28 PM.

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