tag:help.lighthouseapp.com,2008-09-20:/discussions/problems/23881-requests-from-europe-timing-out-regularlyLighthouse: Discussion 2014-04-07T18:14:20Ztag:help.lighthouseapp.com,2008-09-20:Comment/299633742013-11-13T19:30:06Z2013-11-13T19:30:06ZRequests from Europe timing out regularly<div><p>Sure. We host on AWS which should provide excellent
connectivity.</p>
<p>How technically literate are you? Can you run a "mtr" trace for
me?</p></div>Tiger Teamtag:help.lighthouseapp.com,2008-09-20:Comment/299633742013-11-13T19:57:32Z2013-11-13T19:57:32ZRequests from Europe timing out regularly<div><p>Hey,</p>
<p>thanks for getting back to me.</p>
<p>Pretty literate. MTR output attached.</p>
<p>It's worst during the mornings here. Right now it looks fine. I
would put some money on cron jobs... Just a thought might be
completely wrong but we a similar issue once. Especially stuff
clogging up the DB.</p>
<p>We host on AWS as well and I have absolutely no connectivity
issues there so problems with the app server are most likely.</p>
<p>Another problem would be a faulty instance in the EBS but that
would show up for US traffic as well and I never have timeouts
while in the states...</p>
<p>Thanks,<br>
Michael</p></div>Michael Schaefermeyertag:help.lighthouseapp.com,2008-09-20:Comment/299633742013-11-13T21:02:52Z2013-11-13T21:02:52ZRequests from Europe timing out regularly<div><p>Can you try putting this in your hosts file?</p>
<pre>
<code>107.22.173.18 x.lighthouseapp.com</code>
</pre>
<p>where "x" is your account name - and see if the problem still
happens? (this is using a different load balancer)</p></div>Tiger Teamtag:help.lighthouseapp.com,2008-09-20:Comment/299633742013-11-16T12:27:33Z2013-11-16T12:27:33ZRequests from Europe timing out regularly<div><p>I've tried it - did not help. Just had the same problem. It
looks like it does establish a connection but the response times
out. And it is worst around noon CET.</p>
<p>My money is still on cron jobs.</p></div>Michael Schaefermeyertag:help.lighthouseapp.com,2008-09-20:Comment/299633742013-11-19T01:55:56Z2013-11-19T01:55:56ZRequests from Europe timing out regularly<div><p>Yes, we do have some tasks that kick off around midnight
pacific. I'll<br>
investigate further and see how we can reduce the impact of
that.</p></div>Tiger Teamtag:help.lighthouseapp.com,2008-09-20:Comment/299633742013-12-03T06:03:13Z2013-12-03T06:03:13ZRequests from Europe timing out regularly<div><p>We've added some extra capacity to the database and it should be
much better for you now.</p></div>Tiger Teamtag:help.lighthouseapp.com,2008-09-20:Comment/299633742013-12-03T14:43:46Z2013-12-03T14:43:46ZRequests from Europe timing out regularly<div><p>It looks very decent right now, thanks a ton!</p></div>Michael Schaefermeyertag:help.lighthouseapp.com,2008-09-20:Comment/299633742013-12-03T14:44:06Z2013-12-03T14:44:19ZRequests from Europe timing out regularly<div><p>Whoops sorry didn't mean to reopen.</p></div>Michael Schaefermeyer