Unable to create a search by date

Tracy's Avatar


15 Oct, 2013 10:21 PM

We need to filter our ticket list to show all tickets created before a certain date however the following query does not work -- created: "before 10/10/2013"

Any help with this is much appreciated.
Thank you.

  1. 1 Posted by Julien on 15 Oct, 2013 10:25 PM

    Julien's Avatar

    Hi Tracy,

    Which project is that for?


  2. 2 Posted by Tracy on 15 Oct, 2013 10:29 PM

    Tracy's Avatar

    Hi Julien,

    Specifically we need to be able to create a search to query tickets before a certain date on our "Symmetricom Site Development" project but I've tried the same query on other projects with no luck.

    Thanks for your quick response.


  3. 3 Posted by Julien on 15 Oct, 2013 10:35 PM

    Julien's Avatar

    Hey Tracy,

    You can try created:"before 2013-10-10" or created:"before Oct 10 2013". 10/10/2013 is ambiguous because we're not sure whether to interpret it as MM/DD or DD/MM (though in that particular case, it doesn't matter).

  4. 4 Posted by Tracy on 15 Oct, 2013 10:43 PM

    Tracy's Avatar

    Works great! Thanks much for your help Julien!!!

  5. 5 Posted by Julien on 15 Oct, 2013 10:45 PM

    Julien's Avatar

    Glad to hear that :)

    Take care.


  6. Julien closed this discussion on 15 Oct, 2013 10:45 PM.

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