Name has been taken, but it hasn't

Trae Robrock's Avatar

Trae Robrock

27 Jan, 2011 02:58 PM

I am trying to create a new lighthouse project, when I try to create it, it says the name has been taken. But if I go to the url of what it says was taken, then I get sent to a page that says it doesn't exist and a form to create it.

  1. 1 Posted by Nicole on 27 Jan, 2011 05:30 PM

    Nicole's Avatar

    What is the account name you are trying to create?

    Thanks,
    Nicole

  2. Nicole closed this discussion on 27 Jan, 2011 05:30 PM.

  3. Trae Robrock re-opened this discussion on 27 Jan, 2011 05:31 PM

  4. 2 Posted by Trae Robrock on 27 Jan, 2011 05:31 PM

    Trae Robrock's Avatar

    Sorry, studybyte.lighthouseapp.com

  5. 3 Posted by Nicole on 27 Jan, 2011 05:58 PM

    Nicole's Avatar

    You owned that account and it was canceled but I've reopened it and you should be able to use your existing user profile and password to login.

    Let us know if you have any problems.

    Thanks,
    Nicole

  6. Nicole closed this discussion on 27 Jan, 2011 05:58 PM.

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