Project subscription

effetto's Avatar

effetto

22 Jan, 2011 09:28 AM

Hi,
I choose to subscribe two project's updates but I did not receive any email. The project is live and active (play.lighthouseapp.com).

Regards

  1. 1 Posted by Nicole on 24 Jan, 2011 03:17 PM

    Nicole's Avatar

    Can you provide links to tickets where you expected to receive notification and didn't? Were these tickets created via the Web UI or email?

    This information will help us troubleshoot the issue.

    Thanks,
    Nicole

  2. 2 Posted by effetto on 25 Jan, 2011 06:13 PM

    effetto's Avatar

    Hi,
     I checked "Play Framework" in the "My subscribtion" page. The text states:

    "For each selected project below, you will automatically be notified
    of all *new* Tickets or Messages posted."

     but I did not receive nothing new.

     Thank you

    --
    http://lupulu.li
    skype: effe.to

  3. 3 Posted by Nicole on 25 Jan, 2011 08:57 PM

    Nicole's Avatar

    Which specific tickets did you not get notified of? Are you the creator of the original tickets? Any activity you are responsible for you won't receive notifications for that.

    Also, if you aren't member of the account you won't receive updates either. Right now I'm not seeing that [email blocked] is a member of that account. Are you using a second user profile on this account.

    Thanks,
    Nicole

  4. Amanda Harasty closed this discussion on 21 Feb, 2011 10:01 PM.

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