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Profile Picture wont post

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Russen Guggemos

30 Nov, 2010 08:17 PM

cannot upload a picture for my profile. No errors were given, it just doesn't display.

• kalifornier_und_russen_expertenwissen_rassekaninchenzucht.jpg 13.1 KB

1. 1 Posted by Will Duncan on 30 Nov, 2010 08:53 PM

   

   Hey Russen. There is a bug in avatar uploads. We have a development ticket open for it to be fixed when we get a chance. Sorry about the inconvenience.

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2. 2 Posted by Russen Guggemos on 01 Dec, 2010 03:16 PM

   

   just glad it's on your radar, no biggie.

   Cheers!

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3. 3 Posted by Gabrien Symons on 07 Dec, 2010 05:09 PM

   

   I noticed this also when using Chrome. When I uploaded/change my avatar in Safari or Firefox it worked smoothly.

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4. 4 Posted by Jo on 10 Dec, 2010 12:45 PM

   

   Ive noticed this too. I've uploaded two different pics. Sometimes I get one sometimes I get the other. Usually I get nothing.

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5. 5 Posted by Chris Davis on 10 Dec, 2010 04:04 PM

   

   yep, I have the same issue in Chrome and Safari

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6. 6 Posted by Daniel Norton on 25 Jan, 2011 04:09 AM

   

   I see this issue in Chrome & FireFox. It's pretty sporadic.

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7. 7 Posted by Daniel Norton on 25 Jan, 2011 04:11 AM

   

   Hmm, I see the image here in this forum, but not in my projects.

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8. 8 Posted by Daniel Norton on 25 Jan, 2011 04:18 AM

   

   Aha, it works here because this forum uses gravatar.com. Too bad the projects system doesn't. :-(

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9. 9 Posted by Daniel Norton on 25 Jan, 2011 02:49 PM

   

   Very curious, it's as if there's a cache or there are multiple servers and it's randomly pulling from one place or another. e.g. reloading this direct link to my avatar produces different results on refreshes independent of the browser (and also with wget):

   http://danorton.lighthouseapp.com/avatars/0003/0514

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10. 10 Posted by Nicole on 25 Jan, 2011 04:14 PM

    

    Daniel -

    We had a known issue with our uploading for avatars. We just deployed a fix last night so it should be working for you now.

    Everyone -

    Please open a new discussion with details of your system and browser if you're still unable to upload your profile image.

    Thanks,
    Nicole

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11. Nicole closed this discussion on 25 Jan, 2011 04:14 PM.

12. Daniel Norton re-opened this discussion on 25 Jan, 2011 04:42 PM

13. 11 Posted by Daniel Norton on 25 Jan, 2011 04:42 PM

    

    As you requested, I re-opened this issue here:
    http://help.lighthouseapp.com/discussions/problems/2205-profile-pic...

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14. Nicole closed this discussion on 25 Jan, 2011 05:15 PM.